Mystery shopping sounds an ideal job for some people. For me it conjures up images of being asked to go to a store and ask some questions, perhaps buy something which you will then take back, write up a report on the experience. Today, I just want to alert anyone searching for combinations of Mystery Shopping job, Clinton Anderson (also spelt Clintin Anderson) and Surveylab that this is a scam. … [Read more...]
Find part time work mystery shopping, but look out for Clinton Anderson
May 28, 2009 By Leave a Comment
Tips for better customer surveys #3: Contact recent customers (check your email database)
May 12, 2009 By 5 Comments
If you are sending emails to your customers to ask them to take part in a survey, then you are performing a form of email marketing. This means that all the rules (whether law or best practice) still need to be adhered to. When you prepare a list of customers' emails to use for your next customer survey, take a moment to consider who you are inviting, especially if this survey is an annual … [Read more...]
BBC’s Watchdog survey shows UK customer service still poor
May 5, 2009 By 1 Comment
Yesterday’s BBC’s Watchdog programme published the results of a survey they have conducted on UK customer service. Out of 7,120 respondents, 5,169 (over 72%) said that customer service was getting worse and only 437 (6%) felt it was getting better. The remainder felt that it was about the same. The biggest issue appeared to be the difficulty in making contact by telephone and the Telephone … [Read more...]
