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Measuring-Satisfaction.com - Surveylab's Blog

Getting started with Employee Surveys

Employee surveys

It is always interesting to hear how H.R. professionals plan their employee surveys/feedback programmes. In 2004, our second employee survey was a very positive experience and a great example of "how to do an employee survey" because the H.R. Advisor at the organisation was well organised, experienced and confident and, with the full backing of the CEO and H.R. Director, everyone knew what they … [Read more...]

What is an average survey response rate?

Survey Response Rate

There is no average! There are a lot of factors that will affect a survey's responses rate. Generally, employee surveys get high response rates - in the range of 50-70%. If your organisation only gets 25% this isn't necessarily bad (unless there are only eight staff in the company). It is possible to achieve 80% or 90%, even in larger organisations. Communication is key! Customer surveys … [Read more...]