Online Survey Company in the UK
This was a question asked at the Stop Doing Dumb Things conference at the end of November as part of a discussion about measuring engagement - albeit asked more generally as how can we prove engagement makes a difference? Lots of comments, views, ideas and more questions ensued, exploring the customer engagement in particular. Yet, the employee engagement side has been bugging me ever since so … [Read more...]
Once the invitations to your employees (or customers) have been sent, don't just leave your survey to run its course. I always get a sense of achievement every time we launch a survey for a client. Yes, it is a major milestone in the project, but now we also start to see something meaningful come out of all our and our client's hard work... At Surveylab, we monitor the first few responses … [Read more...]
Offering expert advice for designing and implementing online survey best practice. We share our experiences working in the fields of customer satisfaction and employee engagement research.
