Dan Wardle, Surveylab, London UK

Hello, I’m Dan Wardle, Founder and Managing Director
of Surveylab

Surveylab helps organisations collect, measure and understand feedback from employees and customers. We turn questions into answers that help drive improvements in employee engagement and the customer experience.

In 2015, we managed 66 survey projects for a range of clients in the UK and globally, processing more than 650,000 email addresses (to invite employees or customers to take part in a survey hosted by Surveylab).

Surveylab started up in 2003 with designs on building a self-service survey tool. Our service soon evolved into professional, custom survey design and together with my business partner, John Kemp, we forged the company into the dedicated, friendly team that it is today.

Surveylab in 2015

0
DISTINCT SURVEY PROJECTS
0
EMAILS SENT
71%
AVERAGE RESPONSE RATE

(for employee surveys)

A brief history

2003
Surveylab founded
Our 1st client was BAA (Gatwick Airport)
2005
1st employee (Hew) joined
Online reports platform v1.0 launched
2009
Moved into the ‘Old Church’ offices in Wimbledon (SW19)
2010
Launched Switchover Help Scheme customer tracking study for BBC
2012
Inaugural UK Workplace Study conducted
Nationwide Diversity Study completed for SRA
2014
AoC Partnership announced delivering employee survey framework to the FE Sector
Relocated to Waterloo, SE1
2015
Annette Rowe, Senior Consultant, joined
John Kemp retired
Gatwick Airport remains our oldest client
2017

Meet the Team

It is our people that make Surveylab.

Dan Wardle

Founder / Managing Director

Hew Whitefoord

Head of Production

Mark Pellatt

Client Services Manager