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Measuring-Satisfaction.com - Surveylab's Blog

We’re hiring! Project Managers & Web Developers

Surveylab is a successful research agency that specialises in measuring and understanding employee engagement. We are a small, dedicated team, have grown year-on-year since we started in 2003 with more clients, projects and staff. This year (2014), we relocated to Waterloo, London, and have had a very busy year. Now we need more hands! There are 2 openings at Surveylab: Client / Research … [Read more...]

Coming soon – 2014/15 UK Workplace Survey Benchmarks

asterix-in-britain-2

Do all tea drinkers knock off at 5 o'clock?! This question may (but more likely will not) be asked in Surveylab's UK Workplace Study, which we will be re-running this September. We use this study to refresh our employee survey benchmarks for the next year, and also to explore new question types, statements and measures. Basically, we get to play and experiment with ideas and further develop … [Read more...]

We’re hiring: Internships in Market Research

Surveylab is a successful survey company located in Waterloo, London. We are looking for 2 individuals to join our friendly team in central London for a 6 months paid internship. This is an ideal opportunity for recent graduates who are interested in a career in market research, data analysis or project management. At the end of the internship we hope you will stay on as a permanent, full-time … [Read more...]

Employee Engagement – older than you think!

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The term 'Employee Engagement' may seem to be the word of the day / buzzword of the year (and 2013) but the concept isn't new. I just read a brief history over on HR Zone that is worth a read, especially if you're thinking have we really only just worked this out? History of employee engagement - from satisfaction to sustainability by Tom O'Byrne The chart outlining the evolution of … [Read more...]

How to measure Employee Engagement (revisited)

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What happens if you ask your staff, do you feel engaged? Last year I wrote a piece what is employee engagement and how to measure it which was our 3rd most popular blog post throughout 2013. In our most recent UK Workplace Study, we asked all participants if they had heard of the phrase employee engagement. Disappointingly, 4 out of 5 said no. Of those who said yes, it was interesting reading … [Read more...]

New Year, New Office

Our new office in Waterloo (taken on a smartphone, better pictures to follow)

From Monday, Surveylab will be based in a lovely new office in Waterloo (in London). The office is brand new, the old building was completely gutted and has been transformed with an Alice in Wonderland theme throughout the reception, meeting rooms and common areas. We can't wait to settle in to our offices on the third floor. Pictures to follow very soon - this one was taken on my mobile … [Read more...]

Does a pay rise affect motivation at work?

How Score Indexes are affected by payrise

A common problem we have observed and heard from others is that bonuses set an expectation, and when they don't turn up the employee is duly upset. An article published in HR Magazine yesterday mirrors research we have recently completed, that job satisfaction is better than a bonus, say employees. In brief, the article reports bonuses have no impact on the motivation and commitment levels for … [Read more...]

The cynic and the employee survey

"Nothing ever happens" This is a very common view amongst detractors of employee surveys. Visit any forum or LinkedIn group discussing employee engagement or people management and you'll quickly find a post saying how rubbish surveys are. Yes, I get it. Engagement isn't a project that Management can get done, ticked off, move on. Yet surveys are incredibly easy to setup, knock out a few … [Read more...]

Is Employee Engagement important to managers?

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We have just closed our second UK Workplace Survey, where we conduct a survey to a random sample of employees across the UK to review opinion and engagement in the workplace. We use it for more than just engagement scores (or benchmarks if you prefer), and this year we took the opportunity to explore engagement in a different way. Just 1 in 5 have heard of "Employee Engagement" We asked … [Read more...]

Win a ticket to the CIPD 2013 Conference!

The CIPD Annual Conference and Exhibition takes place on the 6th and 7th November in Manchester. Surveylab have a stand at the exhibition (which is free to attend), and also have 1 free conference ticket to give away to 1 lucky reader! Last year was our first time exhibiting at the conference. You can read about our experience, and what others got from it here: Buzzing off Employee Engagement … [Read more...]