Soundbites from the AoC HR Conference

This post was first published in our FE Colleges newsletter http://eepurl.com/cGbmCD Last week, we were at the #AoCHR conference. Even when exhibiting at events, each presentation and breakout session offer opportunities to learn more about our clients, the sector and environment they operate in. It helps us better understand and support our clients and the challenges they […]

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Checking in on employee satisfaction

Among the conversations we had this week at #AoCHR was a question about pulse surveys. “We did a big survey at the end of 2015, and we’re not quite ready to repeat it, but we’d like to check on a few things and how we are doing, like a temperature check…” We call this a […]

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Employee Survey Project Overview

Whether it has been some time since you last ran a staff survey, or you are looking to check have you got everything covered, use our employee survey project overview below to review and plan the 8 stages that go into delivering a successful employee survey. Download a PDF version by clicking on the image.

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22 Upper Ground, London

We have moved!

Today we moved into our new offices over at 22 Upper Ground. They are part of wework, where there is a very vibrant community of all sorts of businesses. Puma’s offices are underneath ours which makes for a convenient reference to look out for! The website is being updated, and I’ll tweet more photos once we’ve found where […]

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Exploring Employee Ownership at #EOAConference 2016

I have just returned from the best conference I have attended in 2016. I admit to being out of my comfort zone before I headed up to the EOA Annual Conference. Surveylab were exhibiting as well as attending as conference delegates – which I liked a lot because most other exhibitors weren’t there just for sales […]

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Chart: Impact on feelings about the workplace whenI feel part of a team

They think it’s all over…

But actually, building a strong team is often just the start Whether we have loved the Euro’s or loathed them, there a lesson I am going to keep from it all. Like so many, I have been inspired by what Wales have achieved – their solid team performance will have a lasting impression on both […]

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8 Employee Engagement ideas that really work

Before I joined Surveylab, I was responsible for delivering Service Excellence at Eaga PLC. This is how I first came to know Surveylab (from 2004 they helped me collect, report and understand the feedback from both Eaga’s customers and employees). The surveys were invaluable, helping us to identify and track what was working and where […]

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SAFC Diversity Survey screenshots

Diversity surveys made easy

Surveylab has just completed a fans’ diversity survey for Sunderland AFC. At the business end of the season, while teams are vying for promotion, a place in Europe, or battling to avoid ‘the drop’, Surveylab was racing against the clock to setup and field Sunderland AFC’s Diversity Survey. To achieve equality in football, it is […]

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Example of (lack of) employee engagement

Caring about our work: Thoughts inspired by #EngageSummits 2016

We spend so much of our time at work, it is crucial that we enjoy it. Work defines us. We talk about ourselves and other people in terms of “what we do”. For example, when we describe our grandparents, we almost certainly use their profession to describe them. Last week, I attended the Employee Engagement […]

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Survey result: The senior managers are good role models for upholding the organisation's values

Having a ‘pop’ at senior management

Just one in four HMRC staff have confidence in senior management! This is today’s news in the FT and the Guardian. Sadly, this isn’t extraordinary. Sure, it’s disappointing and the figures sound very low, but these findings are not polar opposite to other organisations, whether in the public sector or a commercial company. There is […]

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Developing and Driving Staff Engagement in Colleges

Staff Engagement in Colleges: the challenge ahead?

Colleges in the Further Education Sector are under increasing pressure every year to continue to deliver excellent education that will help young adults transition from school into work or university – while facing massive changes to the Sector, and all the time with ever-fewer resources. How do you achieve more with less? It starts with […]

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How I persuaded my Finance Director to care about Employee Engagement

In 2004 I was Director of Service Excellence at Eaga, and back then my Finance Director (an often intransigent man who believed engagement was the domain of ‘fluffy HR’ and not the accountants), asked me to prove all this engagement stuff – in fact “show me the money!” I took this as both a challenge […]

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Allow customers to give honest feedback

This post was first published in 2010, but I still see this approach six years later and remains as relevant today as it did back then! Point of sale research is pointless! When I picked up my new car from our local dealer a couple of days ago I struggled to suppress a smile when the […]

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Presenting Employee Survey Results: Introducing the Score Index

Which sounds better? 25% of employees would definitely recommend their employer as a place to work 60% of employees would recommend their employer as a place to work Both figures are correct. The figures come from our UK Workplace Study (see chart below), but the first reflects the smaller group that feels much more strongly. […]

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