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Employee Surveys – to outsource or manage in-house?

Chart of Time versus cost / Outsource v in-house

On the face of it, conducting an employee survey in-house is cheaper, but it requires a greater investment in time. Shaded area represents the minimum of effort (time) [x] is Surveylab! When you factor in the time investment and other benefits, outsourcing is more likely to look excellent value. What are the benefits of outsourcing to a survey company? Expertise, technical capability, … [Read more...]

CIPD Publish an Engagement Index

cipd-logo

The latest quarterly Employee Outlook study has just been published by the Chartered Institute of Personnel & Development (CIPD). Every three months it publishes the results of a survey of around 2,000 employees to get a feel about attitudes. Access the Summer 2011, CIPD Employee Outlook PDF. Conducted for them by YouGov, the research is weighted against the UK workforce in terms of … [Read more...]

Are your employees connected? Choosing to print or email your Employee Survey

Printing Press

Laser printer toner doesn't smell very nice, but that's not why printing questionnaires causes big headaches in the office when conducting an employee survey. You want to conduct an employee survey, whether it is to measure your organisation's strengths as an employer of choice, measure/track employee engagement or identify areas for improvement. Your CEO supports the project. You have the … [Read more...]

Hearing and believing: Good employee surveys need GREAT communication

Good Employee Surveys by Surveylab

Once you have know exactly what your employee survey is setting out to achieve (the objective), a common mistake is to jump straight to designing the questionnaire content. This is a major part of designing a feedback study for sure, but it is essential to plan the communications before any questions are committed to the page. Why? Because the success of any employee survey depends on the … [Read more...]

Getting started with Employee Surveys

Employee surveys

It is always interesting to hear how H.R. professionals plan their employee surveys/feedback programmes. In 2004, our second employee survey was a very positive experience and a great example of "how to do an employee survey" because the H.R. Advisor at the organisation was well organised, experienced and confident and, with the full backing of the CEO and H.R. Director, everyone knew what they … [Read more...]

Employee Engagement at an All Time Low

CIPD's offices in wimbledon

The Chartered Institute of Personnel and Development's (CIPD) latest quarterly employee survey, published on the 5th May, reports the lowest level of employee satisfaction since they started their study in April 2009. This latest report shows an overall net satisfaction score of +34 (calculated by taking those giving a positive, less those giving a negative score). Other findings this quarter … [Read more...]

How to conduct employee surveys anonymously

anonymous employee surveys

A successful employee survey must offer confidentiality and anonymity to everyone taking part. Ultimately, the organisation wants to be sure that they are looking at open and honest responses, but some staff will be sensitive and nervous about discussing some issues present in the workplace. How does an organisation conduct an anonymous employee survey? The simplest way is to hire an … [Read more...]

Surveys, Security and the Data Protection Act

We have just completed an Information Security Audit. In our line of work we process lots of data, most of it on behalf of our clients. For example, we receive sample files that contain lists of customers or employees to whom we will email survey invites and often the sample files contain other demographic data that is merged with the survey responses to be included in the analysis and … [Read more...]

Is Employee Engagement being overlooked in the gloomy economy?

The role of Workplace Surveys Business Week recently published an article about Employee Engagement - "It's Not the Economy, Stupid" by Krisztina Holly from the University of Southern California and Jim Clifton from Gallup. The article's theme was that rather than worrying about increased unemployment in a gloomy economy, management should be concentrating on maximising the motivation of those … [Read more...]

Evaluating and Maximising Employee Engagement

OK, the credit crunch has resulted in millions unemployed so we should all be lucky to have a job. But with the pressure on human resources being greater than it has for many years it's even more important that we ensure our people are fully engaged - that lovely word which means switched on, motivated and positively focused towards the Company! Unfortunately, this is often not the case. Even … [Read more...]