lab notes ... the Surveylab blog

Thoughts on what we've seen or been up to. Could be useful.

October 26, 2023

Another staff survey! Why will it be any different this time?

What happens when you need insight and feedback from staff but your organisation’s track record with staff surveys has not exactly been a success? For some, the disappointment was a poor response rate. For others, the results simply weren’t what they hoped for. Probably, nothing happened. Whatever the reason, for […]
October 12, 2023

Benchmarking employee surveys: average, better than or worse?

Benchmarking the results of your employee survey helps you get a feel for where the organisation is. And yet too often it leads to inaction. In the worst case, results are justified or explained away, instead of action being taken to improve things.
June 28, 2023

Things we’ve learned in 20 years (part 1)

What were you doing two decades ago? Before mobile phones had internet and stole all our time? Twenty years ago, we started Surveylab. I’ve been racking my brains for what are the top 20 lessons we’ve learned, but keep getting sidetracked by “ooh, do you remember … ?” So, the […]
October 26, 2023

Another staff survey! Why will it be any different this time?

What happens when you need insight and feedback from staff but your organisation’s track record with staff surveys has not exactly been a success? For some, the disappointment was a poor response rate. For others, the results simply weren’t what they hoped for. Probably, nothing happened. Whatever the reason, for […]
October 12, 2023

Benchmarking employee surveys: average, better than or worse?

Benchmarking the results of your employee survey helps you get a feel for where the organisation is. And yet too often it leads to inaction. In the worst case, results are justified or explained away, instead of action being taken to improve things.
June 28, 2023

Things we’ve learned in 20 years (part 1)

What were you doing two decades ago? Before mobile phones had internet and stole all our time? Twenty years ago, we started Surveylab. I’ve been racking my brains for what are the top 20 lessons we’ve learned, but keep getting sidetracked by “ooh, do you remember … ?” So, the […]