We used to get asked this question a lot - an enquiry would start out asking for help with an online survey, but ultimately what the enquirer really needed help with was acquiring a suitable email list. If this is you - then you need a specialist list provider such as Sample Answers, Ciao or Mo'web Research (and there are lots of others). A post on Word to the Wise - another list purchase … [Read more...]
Tips for better customer surveys #3: Contact recent customers (check your email database)
May 12, 2009 By 5 Comments
If you are sending emails to your customers to ask them to take part in a survey, then you are performing a form of email marketing. This means that all the rules (whether law or best practice) still need to be adhered to. When you prepare a list of customers' emails to use for your next customer survey, take a moment to consider who you are inviting, especially if this survey is an annual … [Read more...]
