Surveylab creates and hosts professional, fully customised online surveys. Using the same, proven platform for our customer & employee surveys, we program and field client's surveys for various projects, providing easy to use, web-based reporting tools to review and analyse results.
Other market research companies outsource their online survey production and fielding to Surveylab, entrusting us to conduct their research on behalf of major, global brands and corporations.
For clients who already have the content of their questionnaire - our Custom Survey Design provides the technical support to make that transition from a Word document or email into a working survey ready to go. We will give feedback on the initial questionnaire as standard, or we can help with the questionnaire design (content/structure/questions) if more assistance is required (fees apply).
Most surveys can be setup and ready to launch within 5 days, it can be faster - some have been turned around in 24 hours!
Survey Features:
- Survey fully customised to your requirements: questions, instructions, logos, images and colours (and progress bar)
- Ask any type of question: single response, multiple response, open-ended (text), ranking, matrices, numeric answer validation etc.
- Conditional question branching (e.g. do not ask questions 4 & 5 to Males)
- Use your own domain name
- SSL (HTTPS) encryption available
- Advanced features such as displaying feedback based on the respondent's answers, display answer summary, save & resume, email feedback, etc.
- Multi-lingual support
No technical knowledge is required. Surveylab manages all the technical aspects of the research project, from design and programming to hosting and database security.
Online Reporting
Results can be reviewed and analysed, in real-time, using Surveylab's easy to use online reports.
Data can be exported to Microsoft Excel/CSV or SPSS format for further analysis.
Extra Support for Emailing
Last year, Surveylab managed more than 500,000 email invitations on behalf of clients. If you need support with emailing your customers or staff to complete your questionnaire, Surveylab offers survey email management too.
Customised Survey Reports
We also develop customised survey reporting solutions for various uses (e.g. complaint handling tracking, employee survey reporting, specialist research programmes).
Costs
Costs start from £750* (most engagements are less than £2,000) depending on questionnaire length, functionality and consultancy support required.
All costs quoted are subject to 15% VAT in the EU.
Talk to Surveylab
If you have any questions and to discuss your next online survey, please contact us.
Services
- Customer Satisfaction Surveys
- Workplace/Employee Surveys
- Custom Online Survey Design
- Outsourcing for Research Agencies
- Survey Email Management
