Printed / mail survey management
Where the fielding methodology requires that printed questionnaires are used, either as a standalone survey or as part of an online research study, Surveylab offers a number of outsourcing options.
Questionnaire Design
A complicated and involved survey can deter respondents from completing the questions and returning the survey. Surveylab can draw on years of experience of designing and managing hundreds of customer, business to business and employee surveys to help develop your draft into a professional, response-friendly survey.
Questionnaire Printing & Fielding
We have an excellent relationship with our retained printer and can manage the entire printing and fielding (posting) process as required.
Data Capture / Q.A.
We are able to data-enter returned surveys and perform appropriate Quality Assurance (Q.A.) checks to ensure data accuracy.
Reports
During fielding, a client extranet provides current status of number of returns received and progress. At the end of fielding, survey data can be downloaded from the extranet or results analysed using Surveylab's online reports (option).
Managing printed surveys have many variables - for a no obligation quote, contact us today to discuss your requirements.