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Why choose Surveylab?

It's much more than the time and money it takes to transfer a questionnaire from a Word document into an online survey ...

  1. An easier way to conduct research
    The hassles of survey production, fielding, monitoring the survey (and the equipment it is hosted on) and preparing the data for analysis become Surveylab's - leaving you to focus on your job.
  2. Close to our clients
    We work closely with our clients, most often working with the client instead of for the client. Combined with our hands-on personal service, you will have all the benefits of an experienced online research team close to hand.
  3. Access to research know-how and experience
    We are good at what we do - other research companies are confident to use our services for their clients. Even for smaller projects, we work hard to improve a client's own questionnaire. Surveylab offers more than a web-based interface for creating online surveys.
  4. Experienced in online surveys since 1999
    Surveylab has been creating and managing internet-based survey solutions for end-clients and agencies since 2003, and its principal staff have been designing and building research studies using online methodologies since 1999.
  5. Flexibility
    Surveylab's size allows us to be more flexible to our client's needs than other agencies/service providers. Our survey technology can be adapted to meet almost any requirement or new function.
  6. Better response rates
    We design and build attractive surveys that are easy to complete which leads to more accurate results and increased response rates. We also understand how email marketing applies to emailing survey invites.
  7. Attractive and professional design
    Our in-house designers revel in the creative part of designing the look and feel for a new survey. Most of Surveylab's clients are looking for a solution that accommodates their branding professionally, and our clients love the end result.
  8. Another layer of Quality Assurance
    We check our output, and have Quality Assurance (Q.A.) processes to prevent errors. In effect, you have another set of eyes reviewing and double-checking your work, before it is released for your customers / colleagues / the universe to see.
  9. Secure, fast & reliable survey hosting
    We look after our own hardware and security (there are no third parties sharing disk space or services on our servers). Our web servers are installed at Telstra's LHC data centre in Docklands, London. The servers are in a high security environment, with dual power grids, full UPS, etc. and monitored for uptime 24/7. Total downtime across all of our servers during 2007 was just 4 hours.
  10. Learning and Improving
    The internet and market research methodologies are constantly evolving; and so too is Surveylab. We have new product development underway out of the limelight, and continue to improve our services to deliver successful surveys for our clients.

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