Services
Surveylab's core services are internet survey production - whether for market research, customer satisfaction or feedback surveys, workplace / employee surveys, or specialist research questionnaires.
Fully Customised Online Survey Design & Hosting
Design and programming of an online survey, fielded (hosted) starts at £699 for a short (1 page) survey.
This includes using your logos/branding, real-time reporting (online), and customer service that's hard to beat.
Longer or more complex surveys typically fall in the £949 to £2,000 range.
We try to offer honest, actionable feedback on all our client's surveys while the questionnaire is being finalised, but if you need it Surveylab can also provide consultancy for the whole research project.
This is our Custom Survey Design service.
Printed Questionnaires / Surveys by Post
We also manage printed questionnaires - from design and printing to data-entry and reporting: Printed Survey Management.
Regular Customer Satisfaction & Loyalty Surveys (Tracking)
An overview of our capabilities in building and managing online customer satisfaction and loyalty tracking surveys can be downloaded here: Customer Satisfaction & Loyalty Surveys (1MB - Adobe PDF).
Specialist Services
Surveylab builds and manages surveys for research companies that do not have the expertise or capacity to field their clients' surveys online. More information is available in Outsourced Solutions for Research Agencies.
Surveylab also offers services for
Consumer Panel Management
Design and development of consumer panel surveys and their ongoing management.
Bespoke Reports Development
Design, development and hosting of web-based bespoke survey reports systems.