Surveylab’s Employee Survey Framework
Developed over 10 years of fielding consumer, employee and market research studies, Surveylab’s Employee Survey Framework is used by SME/international/large commercial companies and across colleges, local councils and in the NHS, and various charities (local and international).
The framework will:
- Highlight areas of excellence in your organisation and where improvement is needed
- Identify what motivates and drives your staff in the workplace
- Identify what has the greatest impact to improve engagement across your organisation
Our survey framework is just that – a framework. It is not part of a methodology to adopt and force a particular direction in your organisation. The data (results) will inform you on strengths and weaknesses, where to focus, confirm (or question) what you suspect anecdotally, and so on.
The questions can be customised and added-to to more closely meet any additional objectives you need from the employee feedback.
Our employee survey template comprises 3 types of question:
- “Measures” or outcomes – what we are looking for in engaged staff (e.g. commitment, sense of pride, enjoyment)
- “Drivers” – these are the factors that influence those measures (e.g. teamwork, communication, recognition)
- Open-ended questions – these verbatim comments are used to help further understand why people answer in the way they do and provide an explanation or examples to support the numbers
There are 55 statements in the survey. From the results, we can then identify current levels of engagement across your organisation and understand how and why it differs between departments and locations.
How do you compare? Benchmarking
Online reporting provides access to results in an easy-to-understand format, and can be broken down by unlimited demographics (for example, region and location/department/management level/employment type) enabling you to explore and find answers simply and quickly.
Our key driver analysis identifies what is currently driving engagement in your organisation and what will have greatest impact to improve engagement. The survey results helps pinpoint where and how to focus efforts.
Reports provide internal benchmarking (highlight areas of excellence or where improvement is needed) and trending to track performance and impact of programmes over time. Benchmark data from Surveylab’s UK Workplace Study brings additional insight to your results.
Working with Surveylab
The survey is a tool only! Surveylab is more than a software service – we offer expert support and guidance, from planning and implementation to action planning after the survey has closed and reports published.
The 9 stages of implementing an Employee Survey
Contact us about your next survey today
What our clients say about us
Having worked in the survey research business for 20 years, I have worked with many data collection vendors and very few ‘partners’. Surveylab is a genuine partner. They take the time and effort to learn our business and understand our unique needs. Their expertise goes beyond programming and hosting. All told, Surveylab provides extraordinary value.
Scott M. Broetzmann, President & CEO Customer Care Measurement & Consulting LLC
Surveylab is a first-rate research organisation. They ensure their client’s brief is accurately reflected in the end product. The back-end is simple to use and can drill into astonishing detail. Fantastic team and I will happily use them again!
Thandi Hasa, Membership Manager, Association of Colleges
Without exception, from the initial contact right through to follow up 3 months after closure of the survey, the whole team at Surveylab have been consistently professional and responsive and I would recommend Surveylab without hesitation.
The simple reporting tools have meant that we had real time access to the progress of the survey and have been able to feedback the results to staff and the Corporation very swiftly. Ultimately this has allowed us to progress improvement plans without any delay.
Moira Foster-Fitzgerald, Chief Group Services Officer, South Gloucestershire and Stroud College
Surveylab is fantastic. It is a painless experience and they are extremely helpful every step of the way. I have not found a more helpful and professional service that will try and understand the issues for your organisation.
Annette Rowe, Director of Service Excellence Eaga PLC
Surveylab provided an excellent service – I commend them on their patience and the very real support they provided during the initiation of the project and survey set-up. The actual survey process and reporting was seemless and very professional. They have been a pleasure to work with.
Nigel Johnson Coach, HR Management Consultant, Development Matters
I am delighted that I chose Surveylab to assist our organisation with our global staff survey. The support they have given throughout the process was excellent and we have managed to triple our response rate compared to previous surveys. I strongly recommend Surveylab. They are very professional, always there for you and a pleasure to work with! We are certainly planning to use them again in the future.
Mascha Murphy, HR Manager, Concern Worldwide
When we conducted our first employee engagement survey we were pleased to find a local company to run it for us. Surveylab ensured they understood our business, they supported us throughout the process and continued providing valuable support long after the survey had closed. They offer a professional service that is exceptional value for money.
Sarah Brown, Group HR Manager, Sutton & East Surrey Water
Our experience with Surveylab was very positive all round. The staff survey arrangements were tailored to our organisation and very effective – we got an 80% return. Staff found the survey straightforward and had confidence in the system. The results were easy to understand and Surveylab were prompt to help whenever a query arose. They made a potentially complex undertaking as straightforward as possible!
Michael Dowd, Vice Principal, NewVIc College