Having worked in the survey research business for 20 years, I have worked with many data collection vendors and very few ‘partners’. Surveylab is a genuine partner. They take the time and effort to learn our business and understand our unique needs. Their expertise goes beyond programming and hosting. All told, Surveylab provides extraordinary value.

Surveylab is a first-rate research organisation. They ensure their client’s brief is accurately reflected in the end product. The back-end is simple to use and can drill into astonishing detail. Fantastic team and I will happily use them again!

Without exception, from the initial contact right through to follow up 3 months after closure of the survey, the whole team at Surveylab have been consistently professional and responsive and I would recommend Surveylab without hesitation. The simple reporting tools have meant that we had real time access to the progress of the survey and have been able to feedback the results to staff and the Corporation very swiftly. Ultimately this has allowed us to progress improvement plans without any delay.

Our experience with Surveylab was very positive all round. The staff survey arrangements were tailored to our organisation and very effective – we got an 80% return. Staff found the survey straightforward and had confidence in the system. The results were easy to understand and Surveylab were prompt to help whenever a query arose. They made a potentially complex undertaking as straightforward as possible!