lab notes ... the Surveylab blog

Thoughts on what we've seen or been up to. Could be useful.

June 28, 2023

Things we’ve learned in 20 years (part 1)

What were you doing two decades ago? Before mobile phones had internet and stole all our time? Twenty years ago, we started Surveylab. I’ve been racking my brains for what are the top 20 lessons we’ve learned, but keep getting sidetracked by “ooh, do you remember … ?” So, the […]
June 15, 2022

What is a good survey response rate?

Generally, employee surveys get high response rates – the range for the last eight surveys we have run here is 64% to 88% We have had higher. And lower too. Anecdotally, I’ve had plenty of conversations where someone said their response rate was more like 48% (we’ve had a couple […]
June 7, 2022

What we’ve been up to – June 2022 (also, where’s the old content?)

The website has been in development for a very long time, restarted from scratch too many times, but it’s finally here… I am over the moon to show off our new website. Finally. This is One of the very good outcomes during lockdown was finding the very talented copywriter […]
December 10, 2021

Hello 2022!

Back in April, Surveylab celebrated 18 years in business. That day crept up on us unannounced. We had a little celebration and I posted about it, the following days I only remember so many messages of well done and congratulations. This year has been hard work. Flat out-busy hard work. […]