Is this normal?January 4, 2022
What is a good survey response rate?June 15, 2022
The website has been in development for a very long time, restarted from scratch too many times, but it’s finally here… I am over the moon to show off our new website. Finally. This is surveylab.co.uk
One of the very good outcomes during lockdown was finding the very talented copywriter Jonathan Wilcock, and then engaging Ben the illustrator to create the artwork for the website. Both put a big smile on my face when they shared outlines and early drafts – and we’re really pleased with the results.
Although the website is not actually finished! There are little things I want to tweak but we’ll get to them (for example how do I list recent blog posts on one side of the screen?).
Where are all the old posts?
Reviewing all the old posts was a bit like looking at Facebook posts on this day 6 years ago. Some things we’re quite proud of, or quite interesting but perhaps not so relevant or useful today. So we made a decision to not copy over the old articles (if you’ve seen a 404 page, sorry).
I know we will revisit and post some back, albeit updated for the new, post-pandemic world.
What have we been up to?
Business as usual.
We are still working from home and occasionally we ponder new office space (although for most of my Surveylab career I have been WFH). Regardless, we are making plans to hire another data geek.
We have been running slightly more customer surveys than employee surveys in the last 6-9 months. Our employee surveys continue to have an increased focus on wellbeing or understanding the impact of the latest changes after the pandemic.
Most of our clients are also going through change on a bigger scale – be it WFH/hybrid, staff recruitment or retention, and/or managing the impact of slower and less predictable supply chains to name the common ones. During the pandemic data was needed much quicker than before, and the focus would be much narrower – but this has reversed. There’s so much we can get from the data, and we’re enjoying joining it all up…