February 28, 2024
It's easier than ever to create and host an online survey. How do we get good quality responses, especially when we don't have the contacts to take part?
lab notes ... the Surveylab blog
Thoughts on what we've seen or been up to. Could be useful.
October 12, 2023
Benchmarking the results of your employee survey helps you get a feel for where the organisation is. And yet too often it leads to inaction. In the worst case, results are justified or explained away, instead of action being taken to improve things.
August 22, 2023
You asked for honest and candid feedback in your employee survey, and now you're unpicking some quite negative comments. What's the story? And what do you do?
July 27, 2023
Few survey questions are as ubiquitous as "How likely are you to recommend X?" But look beyond the 10-point scale, and there's a mine of insight waiting to be dug up. Here's how.
June 7, 2023
Observations experimenting with ChatGPT to summarise survey comments left us wondering what's missing?
May 31, 2023
Survey comments are a gold mine. They provide detail, depth, and verbatim insight from the source. But when there are so many the process is daunting - how do you make sense of all the voices?
April 13, 2023
In this post we explain how we measure happiness and engagement, and how how to use this to get useful insight from our survey data, in the same way that it's reported for the NHS.
March 20, 2023
Surveys don't have to be complicated to provide rich, useful information. Here's our simple three-step guide to better surveys.
February 28, 2024
It's easier than ever to create and host an online survey. How do we get good quality responses, especially when we don't have the contacts to take part?
October 12, 2023
Benchmarking the results of your employee survey helps you get a feel for where the organisation is. And yet too often it leads to inaction. In the worst case, results are justified or explained away, instead of action being taken to improve things.
August 22, 2023
You asked for honest and candid feedback in your employee survey, and now you're unpicking some quite negative comments. What's the story? And what do you do?
July 27, 2023
Few survey questions are as ubiquitous as "How likely are you to recommend X?" But look beyond the 10-point scale, and there's a mine of insight waiting to be dug up. Here's how.
June 7, 2023
Observations experimenting with ChatGPT to summarise survey comments left us wondering what's missing?
May 31, 2023
Survey comments are a gold mine. They provide detail, depth, and verbatim insight from the source. But when there are so many the process is daunting - how do you make sense of all the voices?
April 13, 2023
In this post we explain how we measure happiness and engagement, and how how to use this to get useful insight from our survey data, in the same way that it's reported for the NHS.
March 20, 2023
Surveys don't have to be complicated to provide rich, useful information. Here's our simple three-step guide to better surveys.
